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Terms

Terms of Use

1. Acceptance of Terms

By accessing or using Mentisra Health, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, you should not use the platform.

2. Nature of Services

Mentisra Health provides digital wellbeing tools, AI-assisted support experiences, emotional tracking, peer support functionality, care engagement tools, and informational resources. Mentisra Health does not provide emergency medical services, medical diagnosis, psychiatric diagnosis, or guaranteed treatment outcomes.

3. User Responsibilities

Users agree to provide accurate information, use the platform lawfully, respect community standards, avoid harmful, abusive, or unlawful conduct, and maintain confidentiality of account credentials.

4. AI & Automated Features

Mentisra Health may provide AI-assisted interactions. AI responses are automated, may not always be accurate, and should not replace professional advice. Emergency situations require immediate professional assistance.

5. Community & Peer Support

Peer support spaces are intended to encourage respectful and supportive engagement. Mentisra Health may remove content, restrict access, suspend accounts, and moderate discussions where necessary to maintain safety and compliance.

6. Professional Services

Professionals using the platform are responsible for maintaining valid qualifications where applicable, acting within professional and ethical standards, and ensuring lawful handling of user information.

7. Intellectual Property

All platform content, branding, software, designs, trademarks, and materials remain the property of Mentisra Health unless otherwise stated.

8. Privacy

Use of Mentisra Health is subject to our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, Mentisra Health shall not be liable for indirect damages, emotional distress arising from misuse of the platform, loss of data, service interruptions, third-party actions, or reliance on AI-generated content.

10. Suspension & Termination

Mentisra Health reserves the right to suspend or terminate accounts that violate these Terms of Use or create safety risks.

11. Changes to Terms

We may update these Terms periodically. Continued use of the platform after updates constitutes acceptance of revised terms.

12. Governing Law

These Terms shall be governed by applicable laws and regulations in the jurisdictions in which Mentisra Health operates.

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